Everything your agency needs
From first enquiry to final invoice — Sparky Loop runs the whole trip.
Survey Builder
Question Types
Single/multi choice, 5- and 10-point ratings, NPS, short and long text, and matrix questions — free on every plan.
Learn more ›
A matrix question is what makes 360-degree reviews possible: the same set of competency rows can be answered by a self-rating and by a manager or peer rating, and SparkyLoop groups those answers together automatically.
Starter Templates
Begin from an NPS, CSAT, or Employee Pulse template instead of a blank page — every plan.
Distribution & Privacy
Public Link
Share one link, anyone can respond, no login required — every plan.
Gated & Invited Distribution
Restrict a survey to your org's own members (login-gated), or send individually invited, one-time links by email.
Plus and Max
Learn more ›
Invited distribution is also how 360-degree reviews work: each invite can carry a subject and a relationship (self, manager, peer, direct report), so SparkyLoop knows whose performance a given response is rating.
Employee / HR Surveys
Create the 'employee' survey type for engagement, pulse, and 360-degree reviews.
Plus and Max
Analytics & Export
Response Analytics
Per-question breakdowns, NPS score, and averages, computed live as responses come in.
CSV Export
Export every response to CSV — respects the survey's anonymization setting, so identity is never leaked where you've promised it won't be.
AI
AI Theme Summary
A plain-English summary of a survey's open-text responses — what respondents praised, what they complained about most.
Plus and Max
SparkyIQ
A conversational assistant that can answer questions about your own data — coming soon.
Platform
Team & Roles
Invite teammates and assign roles.
Lite 1 · Plus 5 · Max 25
Inbox
Every conversation — contact and support forms — arrives as a ticket you can reply to, right inside the app.
Everything, by plan
14 capabilities. 7 on every plan, even the free one.
Paid plans add more and raise the limits. Nothing here is a demo: it is the list our plans are built from.
- CSV Export
Export every response, respecting the survey anonymity setting.
- Built-in Inbox
Contact and support messages arrive as tickets you can reply to inside the app.
- Manage Surveys
Build surveys and view responses and analytics.
- Public Survey Link
Share one link and anyone can respond, no login needed.
- Every Question Type
Single and multiple choice, 5 and 10-point ratings, NPS, short and long text, and matrix questions.
- Response Analytics
Per-question breakdowns, NPS score and averages, live as answers arrive.
- Starter Templates
Begin from an NPS, CSAT or Employee Pulse template instead of a blank page.
- AI Theme Summary Plus and Max
A plain-English summary of the themes in open-text responses.
- Manage Team Plus and Max
Invite teammates and give them roles. Lite is solo, with one seat.
- Gated / Invited Distribution Plus and Max
Send a survey to your own team members only (login required), or to individually invited people through one-time emailed links, instead of one public link.
- Employee / HR Surveys Plus and Max
Create the 'employee' survey type (engagement, pulse, 360-degree) — the enterprise-track differentiator.
- Max Active Surveys Lite 1 · Plus 10 · Max unlimited
Maximum surveys in 'active' (published, collecting responses) status at once.
- Responses per Month Lite 50 · Plus 2000 · Max 20000
Survey responses you can collect across all your surveys in a calendar month. New responses pause at the limit; everything already collected stays available.
- Max Seats Lite 1 · Plus 5 · Max 25
Maximum active org members. Lite is solo (1) — same shape as every other product's Lite.